Small Time -vs- 9-5 Design! Part 3

The final piece.

Work has been brisk so I have not had a chance to post as often as I would like. So I will be catching up this week. In the final part of this series I want to take a brief synopsis of a the typical experience of the client of a Brick and Mortar Horror Rush session website in a box deal. (That last line may have been a tad bit bias.) Or a client of Incept Design.

A day in the life a 9-5 client.

1. Okay so you walk in, call, or fill out a contact form and guess who the first person is that you are going to talk to? A sales guy who doesn’t know a thing about design an most likely has never built a website in his life. The only think on his mind is a commission. Which means unnecessary up selling. And don’t get too technical on him or he may have to put you on hold.

2. So you have told the sales guy everything that you want in your website. Next comes a meeting with the sales guy, possibly some member of management, and the designer. And after that meeting you have your idea of what you want, the designers idea of what you want, and finally the sales guy & management’s idea of what you want. Sometimes this works out perfectly well. The other half of the time it doesn’t.

3. If you like the initial look of your website consider yourself pretty lucky. If not, I hope you can nail everything down in 2 revisions. If an idea strikes you when your stepping out of the shower and your on your 3rd revision expect to come out of pocket. Believe me that will leave a sour taste in your mouth.

4. Then ask how much it costs to have your website burned on onto a cd so you will have a back up. Remember cd’s cost around a twenty-five cents a piece. Who knows you may need to bring that cd to us one day.

5. You have your website, now what? Are they going to help you market it? Are you just another website they built, or will they take ownership in it?

Brief life cycle of the client of a Incept Design.

1. Okay so you walk in, call, or fill out a contact form and guess who the first person is that you are going to talk to? Someone who is knowledgeable about the whole process of building a website! Instantly you can begin discussing details about your website without getting annoyed. You can even call or email us outside the hours of 9-5, and still talk to someone who is knowledgeable and able to answer all your questions. Never sales guy.

2. So you told the Incept Design all of your ideas. Now it’s time to meet face to face. These face to face meetings tend to gravitate towards Starbucks or our Office. We don’t mind. Or sometimes they gravitate towards happy hour. That still works out with us. Some great web advice and drinks on us. Or your super busy so you want us to come to your office…on a Saturday. Once again we still don’t mind. Either way you are in a familiar environment which allows your creative entrepreneurial brain juice to flow. And that is important.

3. So now your chances of liking you website increase dramatically since your ides haven’t been diluted by the sales team, and management. Thats less time wasted and a better looking website.

4. We burn it on a cd for you at no-cost.

I will leave you with this final point. The lifeblood of any growing company are referrals. A majority of us take ownership of our work and clients. We do what we love, while living outside of a cubicle. We strive to build a reputation that will bring recognition to our work, and we focus on building relationships by listening to our clients needs so that our services benefit you the most. We build websites and help you use them as a tool for your business.

And as always we urge you to be a smart consumer and shop around.